SHIPPING POLICY
"Ready to Ship" pieces will be processed & shipped within 2 business days of placing your order and will be delivered to your doorstep via USPS or UPS.
"Made to Order" pieces take up to 2-3 weeks for me to create. This does not include shipping & processing time.
"Classes & Guides" once this information is shared, it cannot be undone and for that reason, I do not offer refunds on any of my educational materials.
"Custom" pieces take up to 4-6 weeks for me to create. This does not include shipping & processing time.
Each order will include full insurance (on me) based on the total amount of the products purchased. Shipping costs are not included in this total.
You will immediately receive an email with your tracking info once I print your shipping label. However, your tracking number takes about 24-48 hours to activate after actually shipping the package.
Please understand that once the order is shipped, it is officially out of my hands. I am to be held NOT responsible for any lost or stolen packages.
If you have a lost or stolen package, I recommend you contact your local Post Office to help further assist you.
Please kindly keep in mind that Basecamp Jewelry is ran and operated solely by me (Beth), and that I am human just like you. I make everything by hand, pack every order myself, and sometimes I make mistakes. With that said, I do my absolute best to make sure that your shopping experience with Basecamp Jewelry, from start to finish, is a positive one.
DO YOU GIFT WRAP?
Basecamp Jewelry pieces are thoughtfully packaged, and ready to gift in an eco-friendly box filled with sustainably collected tidbits from Mother Nature's offerings.
Your 1st Basecamp Jewelry order will include a FREE Adjustable Ring Sizer Tool while supplies last.
